Dynamics 365 Migration Services

Incremental has been working with Microsoft Dynamics for over 20 years. Our team of specialist Dynamics consultants is certified by Microsoft and has worked on hundreds of Microsoft Dynamics deployments. Incremental Group is a Microsoft Gold CRM and ERP partner as a result of our track record and expertise across the whole range of Microsoft Dynamics.

We help organisations get more value from their current system and upgrade to Dynamics 365.

Microsoft Dynamics services

Microsoft Dynamics support

Our support services are designed, not only to keep your legacy Dynamics deployment performant and secure but to improve the value you get from the system. Our support services come in a range of different packages to suit your requirements. We are a proactive support partner that will actively work with you to:

  • Keep your system performing to the standards you need by providing you with scalable and secure infrastructure.
  • Limit unnecessary customisations to ensure easy and affordable upgrades are available when required.
  • Provide training and support to ensure user adoption and continuous improvement across your organisation.
  • Provide support and expertise throughout the Dynamics 365 migration process


Incremental Group works with organisations currently using Dynamics AX, NAV, GP and CRM to assess the risk to their business of remaining on a legacy on-premise solution and the business benefits to be derived from upgrading to Dynamics 365.

This involves one of our experienced Dynamics Consultants conducting an Upgrade Readiness Assessment (taking into account customisations and third-party modules), highlighting the risks and opportunities for businesses and demonstrating later versions to showcase what benefits can be delivered.

Finally, Incremental Group will objectively prepare a report with a recommendation on the best option for the organisation with an implementation plan to allow thorough consideration of the next steps.


Contact us to find out how our experts can help you upgrade today.

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Dynamics AX upgrade guide

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Dynamics AX

Dynamics AX is no longer available to new customers and is being replaced with Dynamics 365 Finance and Supply Chain Management. Mainstream support for all versions of Dynamics AX (AX2009, AX2012, AX2012 R2 and AX2012 R3) has ended.

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Dynamics CRM

Dynamics CRM was historically Microsoft’s lead CRM solution. It has now been replaced by Dynamics 365 Customer Engagement. If your business is running Dynamics CRM, it might be time for an upgrade. Dynamics CRM 2011 and 2013 are now out of mainstream support.

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Dynamics NAV

As of 1st April 2019, Dynamics NAV is no longer available to new customers and as of 10th January 2023, mainstream support for all NAV products has expired. Dynamics NAV has been replaced by Dynamics 365 Business Central. Discover our range of support and upgrade services available for Dynamics NAV.

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Dynamics GP

Microsoft Dynamics GP (formerly Great Plains) is a complete enterprise resource planning (ERP) solution for small and medium-sized businesses looking for something that is easy and quick to implement.  It helps you gain greater control over your financials, inventory and operations. Discover our range of support and upgrade services available for Dynamics GP.

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Download our guide 'Legacy technology modernisation - transforming your organisation'

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“Incremental Group’s understanding of our business and deep knowledge of Dynamics has helped VERIPOS achieve consistency, efficiency and visibility across our entire global operation.”

Philip Milne, Vice President Commercial, VERIPOS

Dynamics case study

Microsoft Dynamics - Resources

Dynamics AX - Out of Support


The 5 stages of successfully transitioning to a new Microsoft Dynamics support partner


Dynamics CRM - End of Support


Download our guide 'Dynamics AX Out of Support - Understand the impact'

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