Enabling SMEs

Dynamics 365 Business Central is Microsoft’s leading solution for SMEs. It unifies ERP and CRM capabilities allowing you to run your entire business with intelligent applications that work seamlessly together in the cloud. It also integrates with Windows, Office 365, Power BI and PowerApps.

It is the next generation of Dynamics NAV, one of the leading Microsoft business application products, which is serving 140,000 customers and millions of users worldwide. Dynamics 365 Business Central is an extremely flexible solution, easily adaptable to the needs of geographies, industries, and individual customers.

What makes Dynamics 365 Business Central great for small businesses is:

  • No user limit, so you can start as small as you need
  • Cheaper entry point for SMEs interested in using Microsoft solutions
  • It is flexible and allows you to easily add capability and users when you need it.
  • It is a cloud first solution, so no servers or complicated implementations, just turn it on and access it on any device at any time.
Download our Dynamics 365 Business Central product guide

Our comprehensive product guide on Dynamics 365 Business Central

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One of the biggest improvements from Dynamics NAV is the user experience, it is built using the familiar Microsoft experience, offering clear navigation and intuitive design, we are impressed with how this looks. The use of insights and design, according to Microsoft, will significantly boost productivity when using the tool.

Business Central offers capability across:

  • Financial and accounting
  • Operations
  • Supply chain
  • CRM – Sales and service
  • Project Management

For more information on Dynamics 365 Business Central, download our comprehensive product guide today.

“The combination of Incremental Group’s Dynamics AX experience and accounting expertise was essential in us achieving a solution that truly delivers value for the business.”

Michael McEllone, Finance Director UK and Ireland, UFI

Dynamics case study

Our Services

We offer a full range of services to support you on your Dynamics journey including;  implementation, project recovery, upgrade and support.

As your delivery Partner we ensure maximum impact for our customers by aligning our delivery to positive business outcomes with a methodology that supports business change and drives optimal user adoption.

Incremental Group is a Microsoft Gold Certified ERP Partner with extensive experience and  in successfully implementing and supporting Microsoft Dynamics 365 for Finance and Operations (formerly known as Microsoft Dynamics 365 for Operations), Dynamics AX, Dynamics NAV and Dynamics CRM over the past 20 years

Dynamics 365 Business Central: 2-HR Demo and Briefing

Our free  demo and briefing will highlight the key functionality available from Microsoft Dynamics 365 Business Central, and demonstrate the areas relevant to your organisation.

Set up your free D365 2-HR Demo and Briefing


Incremental Group is working with organisations currently using Dynamics NAV to assess the risk to their business of remaining on an unsupported version of NAV and the business benefits to be derived from upgrading. This involves one of our highly experienced Dynamics consultants conducting an Upgrade Readiness Assessment (taking into account customisations and 3rd party modules), highlighting the risks and opportunities for businesses and demonstrating later versions to showcase what benefits can be delivered.

Dynamics NAV to Dynamics 365: 2-Day Readiness Assessment

Our free  demo and briefing will highlight the key functionality available from Microsoft Dynamics 365 Business Central, and demonstrate the areas relevant to your organisation.

Book your 2-Day Assessment today


Incremental Group supports the whole Microsoft Dynamics project implementation. We manage the full Dynamics lifecycle in close collaboration with internal teams and third parties. This service can be offered as  a fully managed service or as a number of self-contained work packages.

Incremental Group employs a highly experienced and qualified team of Dynamics Consultants and projects can be delivered on-site or off-site to suit the needs of our Customers.

To understand more about what Dynamics can do for your organisation please contact us.


Contact us to find out how our experts can help you improve your finance and operations.

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Dynamics 365 Business Central - FAQs

Who is Dynamics 365 Business Central for?

Dynamics 365 Business Central is designed for growing businesses that have outgrown their entry-level accounting solutions or legacy ERP systems such as Quickbooks, Sage or even Dynamics GP and older versions of NAV. These companies typically need more robust capabilities than the financial and accounting packages they started with but do not require to make a significant investment in a highly customised ERP system.

What can Dynamics 365 Business Central do?

Dynamics 365 Business Central offers capability across finance, operations, sales and projects. Please see our product guide for a more detailed walk through of what it can do.

What is the difference between Dynamics NAV and Dynamics 365 Business Central?

Dynamics NAV is a legacy product from Microsoft that is an on premise solution. Dynamics 365 Business Central is the new online service from Microsoft, updated capability, improved reporting, improved UI, built in intelligence and can be extended via third party apps (validated extensions) in Microsoft AppSource.

Is there any Dynamics NAV functionality not included in Dynamics 365 Business Central?

All of the capabilities that were available in Dynamics NAV are also available in Dynamics 365 Business Central.  Dynamics 365 Business Central customers will receive service updates automatically as they become available (approximately one update/month). Customers on Dynamics NAV will have to follow the cadence of the Dynamics NAV releases.

Are Dynamics 365 Business Central upgrades required?

Dynamics 365 Business Central is a SaaS product and so customers will receive service updates automatically (approximately one update/month).

Is Dynamics 365 Business Central a true SaaS/public cloud/multitenant offering managed by Microsoft?

Yes. It’s a full online service managed by Microsoft on Microsoft Azure. The price per user includes all costs associated with running the software. It includes SQL, Azure consumption, backup/restore, availability according to the SLA, upgrades etc. It also accommodates for customisations not only in the form of ISV solutions that can be found on AppSource.microsoft.com but also customisations made per customer or tenant.

Is Dynamics 365 Business Central available on mobile devices?

Yes, Dynamics 365 Business Central mobile app is available in various mobile app stores.

Is Dynamics 365 Business Central built on Microsoft Dynamics NAV/GP/SL?

Microsoft Dynamics 365 Business Central is the latest offering from Microsoft Dynamics family of products that is based on the Microsoft Dynamics NAV platform and several other Microsoft technologies, including Microsoft Dynamics GP best practices.

Is a Dynamics 365 Business Central trial available, and how long is the trial?

Yes.  You can sign up for a free trial from the Dynamics 365 Business Central landing page.  Those who sign up for the trial can use the demo company (with demo data) for as long as you like.  However, if you choose to set up a new company within the trial tenant (for example, to view their own data in the system), you will have access to the new company data for 30 days.  However, you will be able to continue to use the demo company (with demo data) for as long as you like (no expiration).

Will the on-premise support change for Dynamics NAV?

No. The support on Dynamics NAV continues as is today with the same timetable for support, which will be phased out over time.

Do I need to have an Office 365 subscription to use Dynamics 365 Business Central?

No. The support on Dynamics NAV continues as is today with the same timetable for support, which will be phased out over time.

Does Dynamics 365 Business Central include payroll?

Dynamics 365 Business Central does not include native payroll capabilities; however, customers can continue using their payroll solution of choice and integrate with the payroll solution by leveraging apps available in Microsoft AppSource.

How much is a license for Dynamics 365 Business Central?

There are a number of license options available, all licenses are based on a per user basis and include all hosting costs etc.


Essential pricing is £52.79 per user per month.

This covers almost all of the capability available in Business Central; invoicing, purchasing, purchasing order, management, resource management, budgets, finance, fixed assets, workflows, contact management, single inventory, advanced sales, advanced inventory, distribution, warehouse management, project management.


Premium pricing is £75.40 per user per month.

Premium covers all of the capability in essential but includes Service Management and Manufacturing features.

In Service Management you can schedule service calls and set up service orders, and track repair parts and supplies.

In Manufacturing, you can define shop floor resources and their capacity, schedule operations, pull production components, and execute production operations.

Team Members

Team member pricing is £6 per user per month.

Team members are add-on licenses you can purchase for users that just need limited access to the system.  They can read and approve things, run all the reports and have access to the employee self-service.

Can Dynamics 365 for Sales and Business Central work together?

With Business Central, customers can process orders and finances and have seamless integration in the lead-to-cash process.

When an application is set up to integrate with Dynamics 365 for Sales, the Sales data from Business Central is accessible and vice versa in some cases. This integration allows for working with and synchronizing data types that are common to both services, such as customers, contacts, and sales information, and keep the data up to date in both locations.

For example, a sales person in Dynamics 365 for Sales can use the price lists from Business Central when creating a sales order. When an item is added to the sales order line in Dynamics 365 for Sales, this item is available also to see on the inventory level (availability) of the item from Business Central.

Conversely, order processors in Business Central can handle the special characteristics of sales orders transferred automatically or manually from Dynamics 365 for Sales, such as automatically create and post valid sales order lines for items or resources that were entered in Sales as write-in products.

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