Enable your Business with Microsoft Dynamics

We are a leading Microsoft Dynamics Gold Partner, and help organisations drive digital transformation with Microsoft Dynamics 365, AX, NAV and GP solutions. We help organisations with new implementations and upgrades, project recovery and ongoing support.

Microsoft Dynamics 365 

Dynamics 365 unifies CRM and ERP capabilities allowing you to run your entire business with intelligent applications that work seamlessly together in the Cloud, On Premise or as a Hybrid solution. It also seamlessly integrates with Windows, Office 365, Power BI and Power Apps.

Microsoft Dynamics 365 range is a market leading ERP and CRM solution. Incremental Group is a Microsoft Gold Certified ERP Partner with extensive experience and expertise in successfully implementing and supporting Microsoft Dynamics 365 for Finance and Operations (formerly known as Microsoft Dynamics 365 for Operations), Dynamics AX, Dynamics 365 for Sales & Service and Dynamics CRM over the past 20 years.

We specialise in the following Dynamics 365 Modules:

  • Finance and Operations
  • Sales
  • Customer Service
  • Talent
  • Field Service
  • Project Service Automation
Learn more about Dynamics 365

Microsoft Dynamics AX 

Dynamics AX is a tier 1 ERP solution that provides a wealth of core functionality for the Enterprise including Financials, Operations, HRM, Project Management and Supply Chain Management. To learn more about Dynamics AX please visit our Microsoft Dynamics page.

Dynamics AX also has industry-specific capabilities out of the box for businesses in a range of sectors including manufacturing, distribution, retail, energy and the public sector.

We have vast experience as a Scottish Dynamics AX partner focusing on UK clients.

To accelerate delivery Incremental Group has developed modules specifically for:

Microsoft Dynamics GP

Microsoft Dynamics GP (formerly Great Plains) is a complete enterprise resource planning (ERP) solution for small and medium sized businesses looking for something that is easy and quick to implement.  It helps you gain greater control over your financials, inventory and operations.

GP automates business processes and simplifies day to day tasks, provides a complete view of business performance, empowers you to make smarter business decision and improve customer satisfaction and helps you be more productive outside the office by providing access on any device.

Incremental Group’s team of experienced GP Consultants help organisations get the most out of their investment, find out more about our Dynamics GP services

Microsoft Dynamics NAV

Dynamics NAV is an enterprise resource planning (ERP) solution that is especially suited to growing small and medium sized businesses.  It easily adapts as you scale and is easy to customise for your industry and specific company needs. It helps you automate business processes and connect across sales, purchasing, operations, accounting and inventory management.

If you would like to discuss how Dynamics NAV can provide you with a platform for growth, contact us to speak to one of our experienced NAV Consultants.

We manage the full Dynamics lifecycle in close collaboration with internal teams and third parties.

As your delivery Partner we ensure maximum impact for our customers by aligning our delivery to positive business outcomes with a methodology that supports business change and drives optimal user adoption.


Incremental Group supports the whole Microsoft Dynamics project implementation.

This service can be offered as  a fully managed service or as a number of self-contained work packages.

Incremental Group employs a highly experienced and qualified team of Dynamics Consultants and projects can be delivered on-site or off-site to suit the needs of our Customers.

To understand more about what Dynamics can do for your organisation please contact us.

“The new system gives us the accuracy we need to manage millions of pounds a month across multiple organisations.”

Guy Appleton,
Finance Director,
CATS Management Limited

Rescue and Recovery

As a long-established ERP Partner we more often hear about the projects that don’t go well rather than the majority of successful implementations. We also understand that, for you, it can be both frustrating and isolating to see such a critical project have delivery challenges.

Incremental Group brings a long-standing track record of project recovery where we have seamlessly transitioned the project from a 3rd party or in-house team and turned the project round.

Our approach is pragmatic and non-judgemental and with a deep understanding of the sensitivities surrounding projects which have encountered delivery challenges.

Proven Methodology

Incremental Group brings extensive experience of supporting Dynamics project recovery. This scenario typically arises when an implementation project is mid-flight and circumstances dictate that external expertise is required to remediate with minimal business impact. Or when the project is complete but you are dissatisfied with the solution and/or the level of application support provided.

We have a proven methodology, based on over 20 years of experience of working in close collaboration with our customers, and 3rd parties.  We understand the underlying problems and develop a remediation plan to successfully turn the project around. We then execute this remediation plan following a seamless transition with no degradation of service.

Project Recovery Services

We offer technical assurance and expert opinion on all aspects of Dynamics delivery. Our Project Recovery Services include:

  • Discovery
  • Options appraisal
  • Remediation plan development and implementation
  • Transition management

“very impressed with their professional approach”

Jim Titmuss, IT&S Director, ASCO Group

Application Management Service

Incremental Group’s Application Management Service is designed to support you to achieve your core objectives. Our service ensures you get the business management information you need to understand your business fully.

We keep your system performing to the standards you need by providing you with a scalable and secure infrastructure. We limit any unnecessary customisations to ensure easy and affordable upgrades are available when required.

We will also provide training and support to ensure high user adoption and continued improvement across your organisation.

These services can be offered as self-contained work packages or as a fully managed service.

Lifetime Management

Incremental Group provides Application Management, Support and Upgrades of Dynamics 365 for Operations and Dynamics AX solutions.

Our application management capability is fully ITIL aligned, 24*7*365 and delivered from the UK.  It is available whether we implement your Dynamics solution or if you are seeking to replace your existing support partner.

“Incremental Group’s understanding of our business and deep knowledge of Dynamics has helped VERIPOS achieve consistency, efficiency and visibility across our entire global operation.”

Philip Milne
Vice President Commercial, VERIPOS

Incremental Group transformed the VERIPOS digital posture.

Read the case study here »

Find out how we have helped  our customers with their enterprise

Customers and case studies »