Microsoft Dynamics AX

If your business is running Microsoft Dynamics AX it might be time for an upgrade. Dynamics AX 2009, 2012 RTM  and 2012 R2 are now out of support and there has never been a better time to consider upgrading.

The first step is to understand the risks your business is accepting, how easily and quickly can you react to change and what does out of support really mean. We have created a whitepaper, Dynamics AX end of life, that explains everything you need to know.

You have two options available for upgrading Microsoft Dynamics AX.  You can continue to run an unsupported system or you can look at upgrading. When continuing using the system having the right support in place becomes critical to offset the risks and can even help breathe new life into your system. When considering upgrading it is important to look at your upgrade path to understand what solution best suits your business. You have two options from Microsoft, Dynamics 365 Finance and Dynamics 365 Business Central.

Microsoft Dynamics 365

Dynamics 365 is Microsoft’s latest suite of business applications. Dynamics 365 is a modular solution that allows you to easily extend your capability and connect your business systems. It is primarily a cloud based solution but some apps are available in a hybrid or on-premise option.

As standard you get access to Power Apps, Power BI and Power Automate (formerly called Flow), these provide you with advanced analytics, code free apps using your data and automated workflows. They allow you to continue to drive efficiencies across your business.

Dynamics 365 Finance

Dynamics 365 Finance is the most obvious upgrade choice for a Dynamics AX user as it is based on the architecture and functionality of Dynamics AX. It optimises your financials and operations to drive growth and support real-time, data-driven decisions at global scale—all within an intelligent, modern enterprise business application. Dynamics 365 Finance has advanced capability in;

Financial Management – Create more efficient processes, deliver robust reporting and analytics, and ensure regulatory compliance, with greater visibility of costs and performance with real time reports.

Cloud Services – Get real-time information on almost any device. Simplify and accelerate business process changes, seamlessly integrate with legacy systems, simplify global compliance, and scale elastically.

Dynamics 365 Business Central

Dynamics 365 Business Central, is an all in one solution offering; finance, operations, project management and CRM. Where the rest of Dynamics 365 is modular Business Central is a standalone system that offers some capability in each area. It is based on Dynamics NAV and is targeted towards SMEs.

For more information on Dynamics 365 Business Central visit our Business Central hub or download our comprehensive product guide. 


“The combination of Incremental Group’s Dynamics AX experience and accounting expertise was essential in us achieving a solution that truly delivers value for the business.”

Michael McEllone, Finance Director UK and Ireland, UFI

Dynamics case study

Our Services

We offer a full range of services to support you on your Dynamics journey including;  implementation, project recovery, upgrade and support.


Our free  2 hour demo and briefing will highlight the key functionality available from Microsoft Dynamics 365 Business Central or Dynamics 365 Finance, and demonstrate the areas relevant to your organisation.


Discover which Microsoft Dynamics 365 ERP solution is best for your organisation and what your implementation could look like.


Incremental Group is working with organisations currently using Dynamics AX to assess the risk to their business of remaining on an unsupported version of AX and the business benefits to be derived from upgrading. This involves one of our highly experienced AX consultants conducting an Upgrade Readiness Assessment (taking into account customisations and 3rd party modules), highlighting the risks and opportunities for businesses and demonstrating later versions to showcase what benefits can be delivered.

Finally, Incremental Group will objectively prepare a report with a recommendation on the best option for the organisation with an implementation plan to allow a thorough consideration of the next steps.

Download our Dynamics AX Upgrade guide today


If upgrading isn’t for you right now then you need to have fantastic support in place. Our team of AX and 365 consultants are Dynamics AX experts and can keep your system delivering for you. Incremental Group offers a flexible support model where we can offer a fixed price support contract or bank of hours.

Our service desk team provides you with support when you need it, designed around your SLAs, giving you the confidence that your system will continue to deliver for you.

Incremental Group is a Microsoft Gold Partner for ERP. With 20 years experience our business has been offering first class services across the Microsoft Dynamics range. Our large team of ERP consultants and developers will be on hand to deliver your project to the highest standards.

Download our guide 'Dynamics AX Out of Support - Understand the impact'

Download now »