Dynamics 365 Marketing has transitioned into Dynamics 365 Customer Insights
As of September 1st 2023, Dynamics 365 Marketing has transitioned into the Dynamics 365 Customer Insights package.
This transition creates greater user value and empowers deeper personalised experiences. In combining Dynamics 365 Marketing and Dynamics 365 Customer Insights, users benefits from unified customer profiles and real-time customer journeys across every touchpoint – under one offering instead of two:
- Dynamics 365 Customer Insights – Data
- Dynamics 365 Customer Insights – Journeys.
Contact our team of experts for more information
Dynamics 365 services
We provide a full range of services from upgrade, through to new project implementation and ongoing support. Incremental Group is a Microsoft gold CRM partner.
Connected sales and marketing
Dynamics 365 Customer Insights – Journeys is built on the same database and easily connected to Dynamics 365 Sales. Allowing both your sales and marketing team to run off the same database.
