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Digital by default is becoming second nature for businesses. A growing number of organisations now have a digital strategy that supports the delivery of their business plan.

Organisations are demanding cutting-edge digital thinking and technologies while keeping business, customer benefit and value for money front and centre. The requirements have never been greater to work with a digital partner who understands the business drivers for digital transformation. A partner that is responsive, agile and consistently delivers on time and within budget.

As well as providing expertise across the digital delivery lifecycle, Incremental provides extensive expertise in supporting the business change associated with your digital transformation programme.

Incremental offers a range of digital transformation services including:

  • digital strategy development
  • implementing a digital delivery framework
  • choosing and supporting the delivery of a methodology to deliver your programme;
  • business case development and benefits realisation for your digital programme
  • development and execution of a change programme to support digital delivery
  • development of user personas and mapping of customer journeys
  • development and implementation of enterprise information architecture to support the needs of your programme

Digital Transformation Services

Software Selection

Incremental provides independent advice to buyers on developing, selecting and implementing new software solutions.

We assess your current hosting and software usage, mapping these to your future requirements. Having established your existing current and desire future states, we prepare a plan to bridge the gap. As part of this, we undertake a cloud readiness assessment to understand and document how Incremental will support and deliver your new solution.

We use techniques such as proof of concepts and service modelling to help our customers assess the benefits of cloud hosting and software solutions.

Building the Business Case

Incremental helps organisations looking to build a business case for a new technology solution.

We offer a 5-day workshop for building a business case for a new ERP or CRM solution. We have condensed our 8-case model for business case analysis into a 5-day workshop to enable you to identify and articulate the benefits of the new solution.

Our Business Model Design service is created for organisations looking to understand their value proposition and unique selling points. We provide an in-depth analysis of your current value proposition, product or overall business. We then use our business model canvas to identify your opportunities for improving value to your customers.

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Our Value Stream Mapping service is designed for organisations looking to streamline their organisation. Value stream mapping is a flowchart method used to illustrate, analyse and improve the steps required to deliver a product or service.

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Operations Management

Our Operations Management service is designed for organisations looking for a new way of working. Operations management is concerned with designing and controlling transactional processes and redesigning business operations for the delivery of goods or services. In turn, this creates Target Operating Models and a framework for the better use of technology to drive business process automation.

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Customer Experience and Lifecycle Product Definition

Our Customer Experience and Lifecycle Product Definition service is designed for organisations looking to understand their customers better. Our consultants will work with you to understand and segment your customers, carry out an analysis of your customer channels and help you create key user stories.

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Contact us to find out how our experts can help you with your digital transformation.

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