Exceeding expectations in project delivery

“Our fundraising teams are now empowered to own and manage their own data which has improved the quality of information and the level of engagement with the CRM system.”

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Delivering a future-proof cloud strategy by upgrading Microsoft Dynamics CRM

“Incremental have got excellent technical know-how and we had really good collaborative working between us all. I’ve certainly been pleased with the results and proud to be part of this project. It shows how we can work in partnership with another organisation and get it right.”

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girlguiding logo

Enabling Girlguiding to effectively manage volunteers while keeping girls and young women safe

“We now have a truly modern and up to date portal that’s completely aligned to our values and objectives. It’s one of our key assets that allow us to fully support our members and volunteers proactively and grow the organisation.”

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A CRM solution to increase efficiency and enhance customer service

“We found Incremental extremely professional and were impressed they delivered on time and within budget. Being a charity, every penny counts so this was very important to us.”

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Improving patient choice and customer satisfaction using Dynamics CRM

“The project was a success for us because of the “one-team” mentality – it’s not been a supplier/customer relationship but a real partnership.”

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Supporting the journey of vulnerable children, young people and families with Dynamics 365

“Providing a solution that records the care and demonstrates the impact on the well-being of our vulnerable young people has been a powerful use of our data.”

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Using Microsoft Dynamics to support women back to work

“We are an organisation that’s here to help and empower women but we need to know that’s what we’re actually doing – we need to see the evidence for it. The level of detail and understanding we get now is incredible.”

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Driving membership management through Microsoft Dynamics CRM Online

“Having a partner that can work flexibly with us and who can help us evolve Dynamics to meet our changing goals and needs is very important. We felt Incremental ultimately ticked all of those boxes.”

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Ajilon

A CRM solution that increases efficiency and gives end-to-end visibility of sales activity

“Incremental have always been proactive, flexible and on the ball. Importantly they understood our needs as they changed over time and were able to respond appropriately.”

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Wealth Management CRM enables superior customer service

“We had to upgrade our system, rebuild and deliver 5 years of development in a 12 month timeframe. No mean feat, and Incremental delivered for us.”

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A CRM solution that improves and centralises client engagement

“The people we’ve worked with at Incremental seem very knowledgeable and proactive in finding solutions to any problems that arise and we have been very happy with the service we have received.”

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Enabling flexibility and growth with Dynamics 365 Customer Engagement

“Incremental have enabled us to become self-sufficient where possible, allowing us to react quickly with our customers. It is a very efficient process and our staff have become more productive.”

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Dynamics 365 for Sales supports 70% in-year revenue growth

“A robust CRM system was one of the key building blocks we needed in order to successfully execute our new commercial strategy.  Dynamics 365 for Sales was in place within a matter of days, enabling the sales team better manage opportunities and the business to make decisions based on an accurate forecast.”

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Facilitating accurate high value transactions with Dynamics AX

“The new system gives us the accuracy we need to manage millions of pounds a month across multiple organisations.”

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Switching Dynamics AX support to deliver more efficient business operations

“Incremental Group’s understanding of our business and deep knowledge of Dynamics has helped VERIPOS achieve consistency, efficiency and visibility across our entire global operation.”

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Supporting a global installation of Dynamics AX to meet local requirements

“The combination of Incremental Group’s Dynamics AX experience and accounting expertise was essential in us achieving a solution that truly delivers value for the business.”

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Delivering a fantastic user experience with XenApp from Citrix

“The Citrix solution allowed us to present a familiar desktop look and feel so we wouldn’t ‘scare’ anyone. The licensing model also worked for us in terms of numbers and the levels of concurrency we expected. XenApp enabled us to deliver a wide range of applications as a familiar desktop experience.”

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HR solution brings management control to London Borough

“This was a complex project where we were working with new applications and under difficult circumstances. Yet despite this the go-live was one of the smoothest we’ve had.”

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Dynamics AX implementation project turn around

“Incremental Group has a high level of knowledge of AX and the underlying technologies, coupled with real world experience of what is required to implement the system across our global business units.”

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Achieving an efficient, informed and flexible enterprise with Dynamics AX

“Incremental Group knows Dynamics AX inside out. They worked hard to deeply understand our requirements and deliver a system that really works for us.”

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Supporting a global installation of Dynamics AX to meet local requirements

“The combination of Incremental Group’s Dynamics AX experience and accounting expertise was essential in us achieving a solution that truly delivers value for the business.”

Read the case study »

Switching Dynamics AX support to deliver more efficient business operations

“Incremental Group’s understanding of our business and deep knowledge of Dynamics has helped VERIPOS achieve consistency, efficiency and visibility across our entire global operation.”

Read the case study »

A CRM solution that improves and centralises client engagement

“The people we’ve worked with at Incremental seem very knowledgeable and proactive in finding solutions to any problems that arise and we have been very happy with the service we have received.”

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Single customer view drives digital business strategy

“The project was very much managed as a partnership. The programme structure that Incremental gave us reduced risk by allowing us to manage our stakeholders, set out expectations and took us through the process step-by-step. As an organisation we have matured and learnt a lot during this rigorous process.”

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Supporting the journey of vulnerable children, young people and families with Dynamics 365

“Providing a solution that records the care and demonstrates the impact on the well-being of our vulnerable young people has been a powerful use of our data.”

Read the case study »

Enabling flexibility and growth with Dynamics 365 Customer Engagement

“Incremental have enabled us to become self-sufficient where possible, allowing us to react quickly with our customers.”

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Working together to build a cloud solution for the future

“We are now on track to take full advantage of the power and scalability of the Microsoft Dynamics cloud platform.”

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Driving effective learning through a flexible CRM solution and HR/learning portals

“The solution has fundamentally changed the way we operate as a service area within Merseytravel. In the Learning Team we are able to be much more effective and efficient. The solution is absolutely fantastic, both on the back end CRM side and the front end portal because it is so intuitive to our customer’s needs.”

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HR solution brings management control to London Borough

“This was a complex project where we were working with new applications and under difficult circumstances. Yet despite this the go-live was one of the smoothest we’ve had.”

Read the case study »

Using Microsoft Dynamics to support women back to work

“We are an organisation that’s here to help and empower women but we need to know that’s what we’re actually doing – we need to see the evidence for it. The level of detail and understanding we get now is incredible.”

Read the case study »

Delivering a future-proof cloud strategy by upgrading Microsoft Dynamics CRM

“Incremental have got excellent technical know-how and we had really good collaborative working between us all. I’ve certainly been pleased with the results and proud to be part of this project. It shows how we can work in partnership with another organisation and get it right.”

Read the case study »

Implementation of Microsoft Dynamics CRM delivers significant cost and time savings

“CRM has also been a catalyst for us to bring together our business processes and really refine them to ensure we’re working as efficiently as possible. It’s helped force us, as a business, to progress; ensuring that across the business we are running our processes properly.”

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Driving membership management through Microsoft Dynamics CRM Online

“Having a partner that can work flexibly with us and who can help us evolve Dynamics to meet our changing goals and needs is very important. We felt Incremental ultimately ticked all of those boxes.”

Read the case study »

Wealth Management CRM enables superior customer service

“We had to upgrade our system, rebuild and deliver 5 years of development in a 12 month timeframe. No mean feat, and Incremental delivered for us.”

Read the case study »

Improving patient choice and customer satisfaction using Dynamics CRM

“The project was a success for us because of the “one-team” mentality – it’s not been a supplier/customer relationship but a real partnership.”

Read the case study »
Ajilon

A CRM solution that increases efficiency and gives end-to-end visibility of sales activity

“Incremental have always been proactive, flexible and on the ball. Importantly they understood our needs as they changed over time and were able to respond appropriately.”

Read the case study »
girlguiding logo

Enabling Girlguiding to effectively manage volunteers while keeping girls and young women safe

“We now have a truly modern and up to date portal that’s completely aligned to our values and objectives. It’s one of our key assets that allow us to fully support our members and volunteers proactively and grow the organisation.”

Read the case study »

Dynamics 365 for Sales supports 70% in-year revenue growth

“A robust CRM system was one of the key building blocks we needed in order to successfully execute our new commercial strategy.  Dynamics 365 for Sales was in place within a matter of days, enabling the sales team better manage opportunities and the business to make decisions based on an accurate forecast.”

Read the case study »

Microsoft Dynamics 365 for Sales: 6 week global CRM deployment

“Incremental delivered this project in record time. They clearly have deep expertise and experience of D365. They preconfigured a lot of the functionality during pre-sales which gave us a head start, and also had a unique approach to training that enabled it to be carried out in multiple time zones in a very short period of time.”

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A CRM solution to increase efficiency and enhance customer service

“We found Incremental extremely professional and were impressed they delivered on time and within budget. Being a charity, every penny counts so this was very important to us.”

Read the case study »

Exceeding expectations in project delivery

“Our fundraising teams are now empowered to own and manage their own data which has improved the quality of information and the level of engagement with the CRM system.”

Read the case study »

Enabling anytime, anywhere access to on premise and legacy applications with Citrix

“Citrix was key in providing global access to our Dynamics AX ERP system and Incremental Group’s depth of knowledge on all areas of Citrix and Microsoft technologies proved invaluable in delivering a fast and reliable end-user experience.”

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