A comprehensive guide to Dynamics 365 Business Central

Our guide provides you with everything you need to know about Dynamics 365 Business Central. Find information on; the functionality , price, extensions and how it compares to Dynamics 365 for Finance and Operations.

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The 5 stages of successfully transitioning to a new Microsoft Dynamics AX support partner

Are you considering transitioning to a new Microsoft Dynamics AX support partner? You may be concerned about changing due to your partner’s depth of knowledge about your business and systems, or transitioning in-flight projects.

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Dynamics AX Out of Support - Understand the Impact

Microsoft has announced that as of October 2018 they will be ending mainstream support for Dynamics AX 2009, AX 2012 RTM and AX 2012 R2. This guide addresses the challenge facing an organisation and what your options are.

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Dynamics CRM - End of Support- Understand the Options

Dynamics CRM 2011 is now out of support and will followed shortly by Dynamics CRM 2013. Discover the benefits of upgrading to Dynamics 365 and what your upgrade path is

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Empowering the Oil & Gas  Industry via digital transformation

Find out how digital transformation creates new opportunities. In this whitepaper Microsoft highlight overall business trends and how the oil and gas industry is facing challenges that are driving technological revolution and the need for transformative solutions.

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The next-generation manufacturer: How to transform into a digital business

As digitalisation takes over the world, manufacturers everywhere need to change to survive, developing new capabilities that can drive competitiveness and growth.

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CFO to CFO: Ensuring your scale up business has the right platform for growth

The role of the CFO within small to mid-sized scale up businesses is critical to the success of the growth journey.

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Assess your organisation’s ERP upgrade readiness in 4 steps

As Microsoft has recently announced the end of support for Dynamics AX 2009 and 2012, now is the time to consider if your organisation is ready to upgrade your ERP.

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CFO to CFO: Ensuring your Private Equity backed business has the right platform for growth

CFO’s in small to mid-sized Private Equity (PE) backed businesses have a critical role in the success of PE investment.

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ERP end of life - headache or opportunity?

This whitepaper addresses ERP upgrades in light of the recent announcement from Microsoft that mainstream support for Dynamics AX 2009 and Dynamics AX 2012 RTM is coming to an end.

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overcoming the challenges of delivering on-premise enterprise applications

With ever increasing demands on businesses to provide quick and easy anywhere, anyhow access to applications, this whitepaper highlights the real-life difficulties of running on-premise enterprise applications, including ERP and CRM systems.

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An overview of the general data protection regulation (GDPR)

This whitepaper is a commentary on the GDPR, as Microsoft interprets it, as of the date of publication. We’ve spent a lot of time with GDPR and like to think we’ve been thoughtful about its intent and meaning.

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Bottomline Technologies - PrecisionForms for Dynamics AX and 365

Bottomline Technologies has created a solution specifically designed to improve document management within Dynamics AX and 365.

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Creating a Culture of Digital Transformation

Digital transformation is not a technology deployment or an IT exercise, it’s a people exercise. Business leaders must therefore embrace cultural transformation from the top and explore the behavioural shifts that are needed to bring about lasting change.

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Enabling Girlguiding to effectively manage volunteers while keeping girls and young women safe

“We now have a truly modern and up to date portal that’s completely aligned to our values and objectives. It’s one of our key assets that allow us to fully support our members and volunteers proactively and grow the organisation.”

Gary Hocking, Commercial, Property & IT Director, Girlguiding

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HR solution brings management control to London Borough

“This was a complex project where we were working with new applications and under difficult circumstances. Yet despite this the go-live was one of the smoothest we’ve had.”

Kevin McHugh, Programme Manager, Capita

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Improving patient choice and customer satisfaction using Dynamics CRM

“The project was a success for us because of the “one-team” mentality – it’s not been a supplier/customer relationship but a real partnership”

Steve Standring, Programme Director, InHealth Group

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A CRM solution to increase efficiency and enhance customer service

“We found Incremental extremely professional and were impressed they delivered on time and within budget. Being a charity, every penny counts so this was very important to us.”

Stuart McSkimming, Head of IT, Shelter

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Facilitating accurate high value transactions with Dynamics AX

“The new system gives us the accuracy we need to manage millions of pounds a month across multiple organisations.”

Guy Appleton, Finance Director, CATS

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Dynamics AX implementation project turn around

“Incremental Group has a high level of knowledge of AX and the underlying technologies, coupled with real world experience of what is required to implement the system across our global business units. We have been very impressed with their professional approach and willingness to challenge and drive ASCO forward. This allowed us to move at a faster pace with higher business acceptance throughout the change process.”

Jim Titmuss, Group IT&S Director, ASCO

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Driving membership management through Microsoft Dynamics CRM Online

“Having a partner that can work flexibly with us and who can help us evolve Dynamics to meet our changing goals and needs is very important. We felt Incremental ultimately ticked all of those boxes.”

James Hood, Head of IT and E-Learning, HFMA

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Wealth Management CRM enables superior customer service

“We had to upgrade our system, rebuild and deliver 5 years of development in a 12 month timeframe. No mean feat, and Incremental delivered for us.”

Shani Weston, CRM Administration Manager, Rathbones

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Delivering a future-proof cloud strategy by upgrading Microsoft Dynamics CRM

“Incremental have got excellent technical know-how and we had really good collaborative working between us all. I’ve certainly been pleased with the results and proud to be part of this project. It shows how we can work in partnership with another organisation and get it right.”

Gordon Pearson, Project Manager, Mencap

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Implementation of Microsoft Dynamics CRM delivers significant cost and time savings

“CRM has also been a catalyst for us to bring together our business processes and really refine them to ensure we’re working as efficiently as possible. It’s helped force us, as a business, to progress; ensuring that across the business we are running our processes properly.”

Vicky Roberts, CRM Manager, Ribby Hall

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Single customer view drives digital business strategy

“The project was very much managed as a partnership. The programme structure that Incremental gave us reduced risk by allowing us to manage our stakeholders, set out expectations and took us through the process step-by-step. As an organisation we have matured and learnt a lot during this rigorous process.”

Andrew Gallery, CTO, Ultimate Finance

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Using Microsoft Dynamics to support women back to work

“We are an organisation that’s here to help and empower women but we need to know that’s what we’re actually doing – we need to see the evidence for it. The level of detail and understanding we get now is incredible.”

Rosemary Ashworth, Head of Operations, Smart Works

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A healthy CRM solution ensures exceptional customer service standards

“Incremental was able to get Microsoft involved where needed. That was a real benefit.”

Rachael Floyd, Operations Director, Willis Towers Watson

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Driving effective learning through a flexible CRM solution and HR/learning portals

“The solution has fundamentally changed the way we operate as a service area within Merseytravel. In the Learning Team we are able to be much more effective and efficient. The solution is absolutely fantastic, both on the back end CRM side and the front end portal because it is so intuitive to our customer’s needs.”

Stephanie Hague, Head of Learning, Merseytravel

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A CRM solution that supports the office of the future

“Our customised CRM platform is helping us support the office of the future. It has given us the ability to differentiate how we do our business, helped us communicate more quickly and transformed the way we view and report on data. It has given us the ownership we needed to make changes as our business changes: we’ve been able to add in new products and services seamlessly.”

Jon Thorpe, Managing Director, ACS

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A CRM solution that improves and centralises client engagement

“The people we’ve worked with at Incremental seem very knowledgeable and proactive in finding solutions to any problems that arise and we have been very happy with the service we have received.”

Alison Brown, Programme Manager, Slaughter and May

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Enabling flexibility and growth with Dynamics 365 Customer Engagement

“Incremental have enabled us to become self-sufficient where possible, allowing us to react quickly with our customers. It is a very efficient process and our staff have become more productive.”

Hugo Grimes, Head of IT, AMI

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Exceeding expectations in project delivery

“Our fundraising teams are now empowered to own and manage their own data which has improved the quality of information and the level of engagement with the CRM system.”

Faye Cowley, Project Manager, The Outward Bound Trust

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Achieving an efficient, informed and flexible enterprise with Dynamics AX

“Incremental Group knows Dynamics AX inside out. They worked hard to deeply understand our requirements and deliver a system that really works for us.”

Chris Baxter, Sales Director, Harbro

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Dynamics 365 for Sales supports 70% in-year revenue growth

“A robust CRM system was one of the key building blocks we needed in order to successfully execute our new commercial strategy.  Dynamics 365 for Sales was in place within a matter of days, enabling the sales team better manage opportunities and the business to make decisions based on an accurate forecast.”

Jennifer Adams, Corporate Development Director, Incremental Group

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Supporting a global installation of Dynamics AX to meet local requirements

“The combination of Incremental Group’s Dynamics AX experience and accounting expertise was essential in us achieving a solution that truly delivers value for the business.”

Michael McEllone, Finance Director UK and Ireland, UFI

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Delivering a fantastic user experience with XenApp from Citrix

“The Citrix solution allowed us to present a familiar desktop look and feel so we wouldn’t ‘scare’ anyone. The licensing model also worked for us in terms of numbers and the levels of concurrency we expected. XenApp enabled us to deliver a wide range of applications as a familiar desktop experience.”

Richard Lynch, Head of IT Operations and Support, RGU

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Enabling anytime, anywhere access to on premise and legacy applications with Citrix

“Citrix was key in providing global access to our Dynamics AX ERP system and Incremental Group’s depth of knowledge on all areas of Citrix and Microsoft technologies proved invaluable in delivering a fast and reliable end-user experience.”

Steven Matthew, VP Information Technology, Proserv

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Switching Dynamics AX support to deliver more efficient business operations

“Incremental Group’s understanding of our business and deep knowledge of Dynamics has helped VERIPOS achieve consistency, efficiency and visibility across our entire global operation.”

Philip Milne, Vice President Commercial, VERIPOS

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Supporting the journey of vulnerable children, young people and families with Dynamics 365

“Providing a solution that records the care and demonstrates the impact on the well-being of our vulnerable young people has been a powerful use of our data. We can track the journey of these people and put in measures to improve the well-being indicators and we can illustrate to our funders how their money is being spent and the impact their money is having on our services and service users lives.”

Ros Dowey, IT Manager, Aberlour

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A CRM solution that increases efficiency and gives end-to-end visibility of sales activity

“Incremental have always been proactive, flexible and on the ball. Importantly they understood our needs as they changed over time and were able to respond appropriately.”

Lisa Junsan, Project and Transition Manager, Ajilon Consulting

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Microsoft Dynamics 365 for Sales: 6 week global CRM deployment

“Incremental delivered this project in record time. They clearly have deep expertise and experience of D365. They preconfigured a lot of the functionality during pre-sales which gave us a head start, and also had a unique approach to training that enabled it to be carried out in multiple time zones in a very short period of time.”

Fiona MacLeod, Global Strategic Account Manager, Swire

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Scotland Data Science & Technology Meetup

18:30 – 21:00 15th August, The Garment Factory, Glasgow

Machine Learning made beautifully simple for everyone – Machine learning is quickly becoming a commodity, part of the standard toolbox of any business or activity that wants to extract actionable insights from its data pool. Besides cat recognition, predicting customer churn, helping medical diagnosis, red-flagging suspicious monetary transactions, or deciding whether a legal document is compliant are a few examples of problems where ML excels, providing answers that are faster, cheaper and more reliable than those of human experts alone.

This talk will try to give you an introduction to these topics, using BigML to illustrate them (but without entering in the nitty-gritty details of the platform).

Find out more

Scottish PowerShell & DevOps User Group

18:00 – 21:00 22nd August, The Garment Factory, Glasgow

Scottish PowerShell & DevOps is a group for another interested in PowerShell and DevOps. They host monthly meet-ups.

Speakers at this event include Bryce McDonald who will be speaking about the world of PowerShell and Chris Gardner who will be speaking about Building Better Bricks: Module design and development best practice.

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Glasgow City Council - Digital Skills Workshop

13:30 – 17:00 23rd August, The Garment Factory, Glasgow

Glasgow City Council have organised this event with key individuals in the technology industry to identify digital skills gaps in the city of Glasgow.

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Dynamics Forum - Aberdeen

09:00 – 13:30 28th August, Park Inn by Radisson, Aberdeen

This forum has been designed for Microsoft Dynamics owners and super users in Aberdeen and the surrounding areas. The theme of this forum is “harnessing inbuilt intelligence to deliver digital transformation in your organisation”.

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Dynamics Forum - Edinburgh

09:00 – 13:30 29th August, Microsoft Technology Centre, Edinburgh

This forum has been designed for Microsoft Dynamics owners and super users in Edinburgh and the surrounding areas. The theme of this forum is “harnessing inbuilt intelligence to deliver digital transformation in your organisation”.

Find out more

CFO Exchange - Succeeding in an Evolving Environment

18:30 – 21:30 30th August, The Chester Hotel, Aberdeen

Tackling the challenges of today’s CFO, this networking dinner, hosted by Stuart Kerr (CFO, Incremental Group), focuses on the critical role the CFO plays within a business – the challenges and what it takes to meet relentless demands and succeed in this environment.

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17:45 – 20:00 4th September, The Garment Factory, Glasgow

The S.E.L.F grouping provides a forum for software engineering leaders, CIO’s and CTO’s across the Scottish tech sector to share ideas and explore common challenges. The meetups also provide opportunities for informal mentoring and potential opportunities for joint working.

The topic for this meetup is Fast Tracking from Junior to Senior Developers and will also include a briefing by SICSA.

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09:30 – 13:00 25th September, The Garment Factory, Glasgow

Join us at this Not for Profit roundtable, co-hosted with Aberlour, where you will have the opportunity to see and hear first-hand how Not for Profits are realising their digital potential.

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09:30 – 13:00 26th September, Scotland House, 58 Victoria Embankment, London

Join us at this Not for Profit roundtable where you will have the opportunity to see and hear first-hand how Not for Profits are realising their digital potential.

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Workplace Innovation: People – Engaging your workforce

09:30 – 13:00 4th October, The Garment Factory, Glasgow

People are the most important asset you have as a business. By increasing staff productivity and effectiveness they can help you deliver the results you need and make your business more profitable.

This is a fun and interactive workshop organised by Scottish Enterprise.

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Workplace Innovation: Place – Creating the right working environment

09:30 – 13:00 6th November, The Garment Factory, Glasgow

Organisations are becoming more aware of the environment they create for their workforce to foster creativity, motivation and productivity.

We spend a large portion of the week at our place of work. What if you could adopt some of the innovative ideas entrepreneurial organisations have used to help them attract and retain some of the top talent out there?

Find out how in this workshop organised by Scottish Enterprise.

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Interested in using our events space?

Great new venue in the heart of Glasgow’s vibrant Merchant City

In April 2018 Incremental Group launched a new event and meeting facility in Glasgow City Centre, located on the 5th floor of the newly refurbished Garment Factory on Montrose Street.

As part of our commitment to support the community and the digital economy, we offer the event and meeting space free of charge to qualifying organisations and events. Get in touch to discuss further.

Find out more

Dynamics Forum

09:00 – 13:00, 22nd February, Aberdeen

This forum has been specifically designed for Dynamics AX and Dynamics 365 owners and super users to help them get more value out of the system. We have a packed agenda with sessions covering: Dynamics 365 for Finance and Operations implementation case study, An Introduction to Dynamics 365 for Talent, Artificial Intelligence and Dynamics data and GDPR compliance with Dynamics.

Find out more

Microsoft Dynamics 365

March, Webinar

We regularly run Dynamics 365 webinars, tailored to the audience.  Past sessions have covered topics including:  Introduction to Dynamics 365, Overview of Licensing Options, Deep dive into Operational Capability, Finance and Reporting, Manufacturing Functionality, and Power BI and Data.

Find out more

Incrementalism: the key to achieving big things

16:00 – 17:30, 18th April, Glasgow

To celebrate the opening of our new flagship office in Glasgow, we are hosting a networking event to inspire the local digital and business community.  We have 3 great speakers: Neil Logan, CEO of Incremental Group; Paul Wheelhouse MSP, Minister for Business, Innovation and Energy; and Mark Beaumont, record-breaking long-distance British cyclist.

Find out more
flexible working

Flexible working culture

15th May, Glasgow

We are hosting this event on behalf of Family Friendly Working Scotland and Entrepreneurial Scotland.

Citrix Surgery

 May, Webinar

We run regular demos that last around 1 hour, tailored to the audience. Past sessions have covered topics including: ShareFile, Citrix Cloud, XenDesktop and XenApp.

Find out more

Interested in using our events space?

Great new venue in the heart of Glasgow’s vibrant Merchant City

In April 2018 Incremental Group launches a new event and meeting facility in Glasgow City Centre, located on the 5th floor of the newly refurbished Garment Factory on Montrose Street.

As part of our commitment to supporting the community and digital economy, we offer the event and meeting space free of charge to qualifying organisations and events. Just get in touch to discuss further.

Find out more

Dynamics Forum

09:00 – 13:00, 22nd February, Aberdeen

This forum has been specifically designed for Dynamics AX and Dynamics 365 owners and super users to help them get more value out of the system. We have a packed agenda with sessions covering: Dynamics 365 for Finance and Operations implementation case study, An Introduction to Dynamics 365 for Talent, Artificial Intelligence and Dynamics data and GDPR compliance with Dynamics.

Find out more

Microsoft Dynamics 365

March, Webinar

We regularly run Dynamics 365 webinars, tailored to the audience.  Past sessions have covered topics including:  Introduction to Dynamics 365, Overview of Licensing Options, Deep dive into Operational Capability, Finance and Reporting, Manufacturing Functionality, and Power BI and Data.

Find out more

Incrementalism: the key to achieving big things

16:00 – 17:30, 18th April, Glasgow

To celebrate the opening of our new flagship office in Glasgow, we are hosting a networking event to inspire the local digital and business community.  We have 3 great speakers: Neil Logan, CEO of Incremental Group; Paul Wheelhouse MSP, Minister for Business, Innovation and Energy; and Mark Beaumont, record-breaking long-distance British cyclist.

Find out more
flexible working

Flexible working culture

15th May, Glasgow

We are hosting this event on behalf of Family Friendly Working Scotland and Entrepreneurial Scotland.

Citrix Surgery

 May, Webinar

We run regular demos that last around 1 hour, tailored to the audience. Past sessions have covered topics including: ShareFile, Citrix Cloud, XenDesktop and XenApp.

Find out more

Interested in using our events space?

Great new venue in the heart of Glasgow’s vibrant Merchant City

In April 2018 Incremental Group launches a new event and meeting facility in Glasgow City Centre, located on the 5th floor of the newly refurbished Garment Factory on Montrose Street.

As part of our commitment to supporting the community and digital economy, we offer the event and meeting space free of charge to qualifying organisations and events. Just get in touch to discuss further.

Find out more

Dynamics Forum

09:00 – 13:00, 22nd February, Aberdeen

This forum has been specifically designed for Dynamics AX and Dynamics 365 owners and super users to help them get more value out of the system. We have a packed agenda with sessions covering: Dynamics 365 for Finance and Operations implementation case study, An Introduction to Dynamics 365 for Talent, Artificial Intelligence and Dynamics data and GDPR compliance with Dynamics.

Find out more

Microsoft Dynamics 365

March, Webinar

We regularly run Dynamics 365 webinars, tailored to the audience.  Past sessions have covered topics including:  Introduction to Dynamics 365, Overview of Licensing Options, Deep dive into Operational Capability, Finance and Reporting, Manufacturing Functionality, and Power BI and Data.

Find out more

Incrementalism: the key to achieving big things

16:00 – 17:30, 18th April, Glasgow

To celebrate the opening of our new flagship office in Glasgow, we are hosting a networking event to inspire the local digital and business community.  We have 3 great speakers: Neil Logan, CEO of Incremental Group; Paul Wheelhouse MSP, Minister for Business, Innovation and Energy; and Mark Beaumont, record-breaking long-distance British cyclist.

Find out more
flexible working

Flexible working culture

15th May, Glasgow

We are hosting this event on behalf of Family Friendly Working Scotland and Entrepreneurial Scotland.

Citrix Surgery

 May, Webinar

We run regular demos that last around 1 hour, tailored to the audience. Past sessions have covered topics including: ShareFile, Citrix Cloud, XenDesktop and XenApp.

Find out more

Interested in using our events space?

Great new venue in the heart of Glasgow’s vibrant Merchant City

In April 2018 Incremental Group launches a new event and meeting facility in Glasgow City Centre, located on the 5th floor of the newly refurbished Garment Factory on Montrose Street.

As part of our commitment to supporting the community and digital economy, we offer the event and meeting space free of charge to qualifying organisations and events. Just get in touch to discuss further.

Find out more