Supporting you support your citizens

Incremental has the expertise, experience and the scale of operations required to support large or small public sector projects. It has worked with government, local councils, the NHS, universities and colleges on digital transformation projects. Our digital transformation services for public sector organisations help to:

  • Deliver efficiencies
  • Improve delivery of services to citizens
  • Develop and deliver digital transformation programmes for the public sector
  • Help you meet strict data security requirements
  • Get the most from legacy IT systems.

Our services

  • Digital transformation strategy:  Putting digital at the heart of your plans and advising how you can transform your public sector organisation.
  • Cloud: Taking you on a journey to the cloud, improving your digital capabilities while harnessing the power of Microsoft Azure.
  • Infrastructure: Experts at virtualisation and providing remote access and file-sharing capability. We use a range of solutions including Citrix ShareFile and the virtual desktops range.
  • Intelligence: Providing advanced data services, including practical applications of AI and machine learning to drive organisational efficiency. We also support businesses with data visualisation using Power BI.
  • Applications: Building Power Apps or custom applications designed to meet your specific requirements, as well as offering modernisation and cloud services for legacy applications.
  • Microsoft Dynamics: Dynamics experts with strong expertise in Dynamics AX, GP, NAV and Dynamics 365. Whether its CRM or ERP we have you covered. We provide legacy systems support, upgrade and modernisation, D365 implementation, localisation and recovery. To learn more about Dynamics click here.
ISO 9001 & ISO 27001 certified

Discover Case and Citizen Management with Dynamics 365

Incremental Group helps the public sector, manage its citizens, members and users through the delivery of Dynamics 365 Customer Engagement.

Dynamics 365 for Customer Engagement is a Microsoft CRM solution offering advanced capability that can support your service teams deliver to your volunteers, users and Citizens. It allows you to design workflows to match your organisational processes and deliver self service portals and websites that connect to your systems.

Our demo and briefing will highlight the key functionality available from Dynamics 365 and demonstrate the areas relevant to your organisation. Incremental is the chosen delivery partner for the Scottish Social Services Council, Skills Development Scotland, Scotland Council for Development and Industry and many more.

Book your free 2 hour briefing

Procurement frameworks

Incremental is proud to work in partnership with a number of public sector organisations, and is a selected service provider on a number of procurement frameworks.

It has a proven track record delivering digital transformation projects in the public sector, driving efficiencies and providing a flexible delivery approach to accommodate the challenges the public sector faces.

Incremental is proud to have secured placement on key procurement frameworks for all of our service offerings and always welcome and actively support pre-procurement engagement. Here to guide you in choosing the right framework for your organisation.

Incremental is included in the new Crown Commercial Service (CCS) Covid-19 Framework. This framework provides public and third sectors with a route to buy urgent products and services to maintain public services during Covid-19.

Incremental provides rapid deployment of technology solutions to the public and third sectors across the whole of the U.K. with customers including the NHS, central and regional government, education, local authorities and charities. Services include rapid application development, data analysis services, the deployment of secure collaborative technologies and cloud migration.

Access the CSS website here.

G-Cloud 12

G-Cloud is an initiative targeted at easing procurement by public-sector bodies in departments of the United Kingdom Government for information technology services. Incremental Group is an approved G-Cloud 12 supplier with agreements in place in Cloud software and Cloud Support.

The services we offer within Cloud software services include, but are not limited to:

The services we offer within Cloud support services include, but are not limited to:

If you are looking for Cloud services please get in contact to understand exactly how we could help your organisation.

Technology Services 2

This framework was developed to give all public sector organisations access to suppliers of technology services, such as: technology strategy, service design, transition and transformation and operational services.

The Technology Services 2 framework is designed for every public sector customer’s ICT service requirements. It covers services from the smallest of IT needs from replacing and managing a small desktop computer estate to the replacement of larger and more critical central government systems.

Incremental Group are available through the following lots:

Lot 1: Technology Strategy and Service Design

For developing or enhancing your ICT strategy and service design, this lot provides access to the specialists that are able to help. Everything from business capability assessments through to the specification of the applications and toolsets to deliver your ICT services.

Lot 2: Transition and Transformation

For implementing your ICT strategy or services, site relocation or transition from your current services agreement; this lot provides all of the transition and transformational activities required, including legacy service decommissioning.

Lot 3: Operational Services

This lot is for all of your operation service needs in four distinct service groupings:

3a: End User Services
3b: Operational Management
3c: Technical Management
3d: Application and Data Management

Lot 4a: Programmes and Large Projects – Government Official security classification

If you have a large programme or project, particularly with high financial investment, this is the lot for you. All aspects of the above lots are included in this offering.

Digital Outcomes and Specialists 5

Incremental Group is a Digital Outcomes and Specialists 5 supplier, available via the Digital Marketplace.

Digital Outcomes and Specialists 5 or DOS5 as it is commonly known, is a dynamic style framework with the specific aim of helping the public sector buy, design, build and deliver digital outcomes using an agile approach, by procuring the appropriate specialist resource to deliver agile software development.

It is available to all public sector organisations, including agencies and arm’s length bodies, across Scotland, England, Wales and Northern Ireland. Incremental Group is on lots 1, 2, 3, and 5. These lots provide access to teams to build and support a digital service and individual specialists to deliver a specific outcome with defined deliverables on a service, programme or project.

Scottish Government Digital Services Dynamic Purchasing System

The Scottish Government Dynamic Purchasing System (DPS) supports the Scottish Governments digital strategy and provides access to digital skills as well as supporting the delivery of digital projects. It is available to Central Government, Health, Local authorities, Universities and colleges, Third Sector (voluntary organisations and charities registered in Scotland) and other public bodies to use.

Incremental Group is available via Lot 1: Digital Projects and Lot 2: Digital Resources.

Please contact us to discuss your organisations requirements.

Data and Application Solutions (DAS)

Lot 1a: Resource planning & management solutions including financial & commercial.

Public sector organisations can buy, implement, test and deliver a broad range of solutions, as well as hardware and services, in one procurement.

Data and Application Solutions (DAS) is available to all central government departments, their arm’s length bodies, devolved administrations, the wider public sector and third sector organisations.

DAS is split into five groups to make it easier to search, with 14 lots covering the following areas:

  • Enterprise applications
  • Local government
  • Health and social care
  • Police and emergency services
  • Education

Case Studies

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Public Sector Customers

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