Our clients

“It’s fundamental to Beazley that we get the basics right and Microsoft technology like Dynamics and Power Platform and partners like Incremental play a big part of that.”

Mark Moerdyk, Chief Technology Officer, Beazley Specialist Insurance

A range of resources to help Insurance leaders adapt and grow with the very latest technology, future-proof operations and excel in customer experience in the months and years ahead.

The digital insurer whitepaper

By embracing new technology and harnessing the power of Microsoft Dynamics 365 and the Power Platform, C-suite decision makers and board level leaders can kickstart their transformation journey. In this whitepaper, find out how you lead your business to:

  • Deliver exciting and immersive omnichannel experiences that drive customer acquisition, retention, delight and growth
  • Utilise precise data insights that improve performance, enhance risk insight and track analytics and performance across all areas of the business
  • Enable digital working practices that drive colleague and team efficiencies and morale, as well as improve engagement, sales and organisational effectiveness.
Read now »

Single customer view eBook

What if you could pull all your customer or broker information into one location so that everyone in your business can use it to make decisions that drive growth and enhance the customer experience? Well, now you can with Dynamics 365 and the single customer view. In our latest eBook we will show you:

  • What the single customer view is
  • How a single customer view removes all complexity within your business
  • Why data should be shared between departments
  • How doing so can maximise revenue, drive down costs and increase efficiency
  • Why Microsoft Dynamics 365 is the best solution to enable this.
Read now »

A demo of a Power Platform use case in Insurance

During this short demo you will be introduced to the AI-infused Power Platform toolkit and see how it can be used in Insurance. Your hosts talk through how the tools connect with Dynamics 365 and the wider Microsoft ecosystem to do more than just solve problems, instead transforming your business from the ground up. You will:

  • See Canvas and Model driven apps and the AI elements in action and learn how to reduce the app development life cycle
  • Understand how all components link together to unify disparate systems across departments, third parties and intermediaries
  • Explore new ways to engineer processes with modern tools, within the context of your Insurance business.
Watch the demo »

Incremental and Microsoft’s suite of free online workshops help Insurance leaders drive their transformation strategies, with the right technology, at the right time. Book online now or get in touch for a chat.

Who is the workshop for? 

Insurance sales and C-suite transformation leads:

  • See how technology can enable sales and relationship managers to sell smarter and faster with Dynamics 365, enriched by AI and LinkedIn Sales Navigator
  • Accelerate sales with predictive lead scoring and forecasting, with intelligent assistant support through the engagement process
  • Unify rich customer data, company assets and top seller playbooks with free advanced insights features across desk-based dashboards and on-the-go devices.
Workshop overview »

Who is the workshop for?

Insurance marketers and C-suite transformation leads:

  • Gain a holistic view of customer behaviours with rich data insights and discover new audience segments with AI-driven recommendations
  • Visualise how to automate complex financial promotions compliance and connect to sales and service applications
  • See how to create segmented nurture and transactional journeys that increase sales and loyalty and make use of simple, configurable content templates.
Workshop overview »

Who is the workshop for?

Insurance CX leaders, as well as C-suite transformation leads:

  • Learn how to build loyalty and increase customer satisfaction (CSat) scores with Dynamics 365 Customer Service, Omnichannel and Power Platform integrations
  • Connect the dots across multiple touchpoints to create incredible customer journeys and understand and react to emerging service needs with AI and self-serve solutions
  • Manage cases from first touch to resolution and gain real time insight on trends and satisfaction.
Workshop overview »

Who is the workshop for?

CTO’s or CIO’s who manage tactical and strategic digital transformation:

  • Explore data modernisation and low-code, no-code capabilities. Push creative boundaries and put the ability to build innovative applications in the hands of your people
  • See use cases of Power Platform in action, to visualise how it is more than the sum of its parts
  • Conceptualise connected sales, service and acquisition journeys, built with Power Platform and hundreds of data integrations, including Dynamics 365 and third-party tech.
Workshop overview »

Build, plan and execute transformation strategies with a proven, innovative approach from Microsoft Catalyst – an envisioning and planning program designed to help your organisation prepare for and embrace digital change.

Incremental’s catalyst process for Insurance

Insurance organisations are redefining their businesses and digital infrastructure in the face of threats from traditional and non-traditional competitors, increasingly stringent regulatory requirements, changing customer expectations and the overwhelming number of claims resulting from catastrophic events.

Using the proprietary I.D.E.A framework, developed with McKinsey, Harvard Business School and Microsoft, Incremental’s catalyst experts can help your team and stakeholders develop a mutual understanding of business objectives and challenges, quantify your project value and bring it to life in a demonstration, proof of concept or pilot. Together we can plan a program of work to deliver the transformation project, with the right technology, at the right time.

Customer Story: Beazley

Watch our webinar with Beazley CTO, Mark Moerdyk, and find out how they collaborated with Incremental and Microsoft to develop a brand new Power Platform-based booking system – Beazley Booking. An application for managing bookings and connecting brokers and underwriters during Covid-19 replaced a 400-year-old in-person process.

Find out how we created a broker-facing portal and a simple underwriter application, all connected to Outlook and video conferencing. The rapid deployment meant underwriters and brokers could continue to meet virtually to discuss risk and close deals as they usually would in-person at the Lloyd’s of London marketplace.

Learn more »

97%

of Fortune 500 companies have joined the Power Platform’s low-code, no-code revolution

50%

of consumer financial activities switched to digital during Covid-19 pandemic

73%

of customers will consider moving after 1 bad experience

80%

of Financial Services companies are in the Microsoft cloud

86%

of buyers are willing to pay more for a great customer experience

Customer Story: Beazley

Watch our webinar with Beazley CTO Mark Moerdyk and find out how they collaborated with Incremental and Microsoft to develop a brand new Power Platform-based booking system – Beazley Booking. The application for managing bookings and connecting brokers and underwriters during Covid-19 replaced a 400-year-old in-person process.

Find out how we created a broker-facing portal and a simple underwriter application, all connected to Outlook and video conferencing. The rapid deployment meant underwriters and brokers could continue to meet virtually to discuss risk and close deals as they usually would in-person at the Lloyd’s of London marketplace.

Find out more »

“Beazley Booking empowers brokers to arrange appointments with us using a user-friendly and intuitive application, helping ensure trading with us is as frictionless and straightforward as possible.”

Simon Jackson, Head of Open Market Property, Beazley

Get in touch

Incremental Group is committed to helping Financial Services businesses do and achieve more. Our people are experts at helping customers achieve their digital transformation goals.

For more information on any of our resources, or if you are planning a digital transformation project, then please get in touch.