Skills market

As a services business, our people underpin our business performance. Having a focus on and clear strategy for recruiting the best talent, developing skills, engaging and retaining employees are critical success factors for Incremental.  This does not come without its challenges given the demand for digital skills outstrips supply 3 to 1 [1].

Diversity and inclusion

Our aim is to set ourselves apart from other businesses and attract the best people.

Incremental is committed to diversity and inclusion. We value working with people with different points of view and experiences irrespective of their: religion or belief, gender, gender identity, age, disability, sexual orientation, ethnic origin, political belief, relationship status or caring responsibilities.

Our recruitment process promotes, demonstrates and upholds equality of opportunity for all applicants. Incremental particularly welcomes applications from groups currently under-represented in technology companies, such as women, disabled people and ethnic minorities.

We believe all job roles, regardless of specialism or seniority, can be effectively delivered from any of our offices or remotely from home, with reduced or compressed hours and flexibly in terms of working times.

One of the failings of the technology industry is that the proportion of women in digital focused roles is just 18% [1]. We are proud to state that 45% of Incremental employees are female but still have work to do to ensure our workforce is truly representative of society.


1 in 8

1 in 8 employees work reduced or compressed hours

Key initiatives

In January 2018 we launched our first women returner programme offering paid returnship placements to professional woman who have had a career break and are looking to re-enter the workplace, helping redress the balance of woman in the sector.

Incremental was one of the first commercial organisations to partner with Digital Xtra Fund in 2018.  We provide funding and project delivery support to give young people aged 16 and under with opportunities to learn computer and digital skills, widening the provision of extracurricular digital activities across Scotland and helping secure future digital talent.

This year Incremental was one of the first 500 organisations to sign up to the Scottish Business Pledge. Making this pledge is a commitment to helping support sustainable business growth in Scotland by paying the living wage, not using exploitative zero hours contracts and playing an active role in the community.

At the end of FY2018 we made the transition from an outsourced recruitment model to bring talent acquisition in-house, reflecting the strategic importance of this function to the business. FY2019 will see us continue to make the significant investments required to continue to build our people infrastructure, talent pipeline and employer brand.

High performance

Our people strategy drives a high-performance culture. All employees are clear on our overall purpose, how we do things and how they have an impact.

Our sprint based performance management system drives quarterly objective cycles and 6-monthly appraisals, reflecting the fast pace of our business, keeping things flexible, connected and relevant.


Continued growth in early FY2019 and the acquisition of Gap Consulting takes our headcount to 120 at the end of the first quarter; leveraging this scale will help us accelerate our growth plans through FY2019.

[1] ScotalndIS, Scottish Technology Industry Survey, April 2018