Dynamics NAV has recently closed its doors to new customers. This normally marks the beginning of the end for the product as Microsoft start to wind down support. For existing users of Dynamics NAV, upgrading your business applications provides you with the opportunity to refresh your approach. We generally see organisations with heavily customised versions of Dynamics NAV (formely known as Navision) that don’t quite support how the business currently operates. Upgrading to Dynamics 365 Business Central offers a simple upgrade path and the ability to future-proof your system and business.

7 key upgrade considerations are:

  • Strong ROI available from Dynamics 365
    An independent study by Nucleus found that for every £1 spent on Dynamics 365 (including implementation, licence and support costs) organisations yield, on average, a £17 return in the first 3 years after deployment. This is twice the average return typically seen in the industry for ERP projects.
    If you invest £50,000 in Business Central (including implementation, licences and support), then you could create a £850,000 return in the first 3 years after deployment. This is compared to an industry average of £400,000. Find out more here.
  • Cloud versus on premise
    The argument for moving to the cloud has never been stronger. You have the ability to streamline your IT and remove your need for servers. It is also easier to access the solution and automatic updates are provided every 6 months, including new features like artificial intelligence.
  • 40% discount available
    40% discount on licences is available until June 2021. If you have 20 core users, this would equate to a saving of over £10,000, if you upgraded in May 2019. This is a significant opportunity for users of Dynamics NAV and is on offer for cloud and hybrid options.
  • Updated user interface
    One of the biggest improvements in Business Central is the user experience which is built using the familiar Microsoft experience, offering clear navigation and intuitive design, interactive dashboards and user friendly on any device. Business Central also has a simple search function that allows you to find reports and items using natural language.
  • Improved integrations
    There are many third-party applications and extensions available including payroll, expense management and e-commerce. Business Central is built with connectivity in mind and can easily connect via APIs to any service you need.
  • Advanced new features
    Microsoft has already added a wide range of new features and enhancements and is adding more with regular 6-month updates.
  • Data and Intelligence
    Dynamics 365 Business Central is brimming with new intelligence services. Embedded artificial intelligence helps forecasting and predicting of events. Business Central also has a range of dashboards and built-in reports that are driven by Power BI.


To learn more about upgrading Dynamics NAV visit our Dynamics NAV page or download our guide ‘Next steps for Dynamics NAV’