Incremental Group has been awarded Microsoft Gold CRM partner status. Further cementing our place as a one of the leading Microsoft Dynamics partners in the UK.

With the acquisition of Gap Consulting, Incremental has become one of the leading Dynamics CRM and Dynamics 365 CRM partners in the UK with a large team of CRM Consultants across our offices at in Inverurie, Glasgow and Northwich.

“Incremental Group was historically focused on ERP with a small CRM practice, but we identified it as a key growth area for us. With strong investment and the acquisition of Gap we now have a large team of CRM and Dynamics 365 consultants available to help businesses with their CRM and case management needs”, Andy McGoldrick, Technology Director, Incremental Group.

Incremental Group is now a Microsoft Gold Partner in:

  • Enterprise Resource Planning (ERP)
  • Customer Relationship Management (CRM)
  • Application Development
  • Data Centre

What does our Gold CRM status mean?

This means that Incremental Group has proven to Microsoft that we have a strong track record of delivering a number of different CRM projects. We have also demonstrated that our CRM Consultants have met the required qualifications and are certified to a high level.

Our CRM practice

Incremental Group helps organisations solve a whole host of different problems using the suite of CRM solutions from Microsoft. We help organisations understand their customers and design their sales processes around them with Dynamics 365 for Sales. We help organisations with their customer service and case management needs using Dynamics 365 for Customer Service.

Dynamics CRM and Dynamics 365 is such a diverse platform that we are able to help organisations solve a range of different business problems using the capability available. We have helped organisations apply CRM technology to manage appointment bookings (Smart Works), build customer portals(Girlguiding case study), membership management (HFMA case study) and HR solutions (Barnett Council case study).

 

Discover more about our CRM services here.